We strongly support the excellence of our products. Fully assure the quality of our production. If any defects or mistakes occur on our end, we will promptly provide a charged replacement.
We do not accept returns or refunds due to user errors such as incorrect selection of sizes, designs, colors, shipping addresses, etc.
Refunds (if applicable)
You are fully protected by our Return and Exchanges policy which applies for a full 30 days period after the purchase date if you are disappointed for any of the following reasons:
- The product is flawed.
- The print quality is poor.
- The final product you received is materially different than the product originally represented on our site.
Please email us at [email protected] with a photo of the product you received and detailed shots you wish to include. We will use this information to find a replacement and prevent future errors. Our customer service team will review your claim.
If your claim is approved, we will provide you with a replacement free of charge. For all other requests, please email us at [email protected]. Our customer service team will review your claim. We will provide you with a return address if your claim is approved.
Customers are responsible for return and exchange shipping rates. Please allow 3-5 business days after your return is received for a refund to appear. Any unauthorized returns or returns of washed, worn, or damaged items will not be eligible for a refund or replacement, and the item will be forfeited.
Late or missing refunds (if applicable)
If you haven’t received a refund, check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all this and still have not received your refund, don’t hesitate to contact us at [email protected].
Sale items (if applicable)
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
However, we are still here to assist customers with replacements, although you will be responsible for covering the shipping fee and a small handling fee (the exact amount of the handling fee may vary depending on the item type, such as a Hoodie or Sweatshirt).
We are delighted to offer you a refund or a replacement if the product differs in size or image from what you purchased on our website or if there is an error in the size chart provided.
If you find yourself unsatisfied with your purchase in any way, don’t hesitate to get in touch with us so we can work together to find a solution. Your satisfaction is our priority. We stand by our guarantee.
Please note that: Please allow a 20% difference between images and the item received. Occasionally there might be variations in color due to lighting during photo shooting or differences in monitor displays.
Cancellations and modifications
You have the option to cancel or make changes to your order within 24 hours from when you placed it.
The reason for this is that we ship orders once every day. If your order has already been shipped, we won’t be able to take any action until it reaches your doorstep.
We will provide you with a return address if your claim is approved. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.